onAgentStatusChange()
Notifies Vault when an agent's status has changed and sets the AgentStatus.
Parameters
Section link for Parameters| Name | Type | Description |
|---|---|---|
agentStatusrequired | AgentStatus | The user's telephony status. Allowed values are AgentStatus.AVAILABLE and AgentStatus.OFFLINE.If not provided, the default is AgentStatus.OFFLINE. |
Example
Section link for Exampleimport { omniconnectEvent, AgentStatus} from "./vault-medical-omniconnect-25.1.2-release12649.js";
// Agent status set to OFFLINE
function userStatusChangeToOffline() {
omniconnectEvent.onAgentStatusChange()
}
// Agent status set to AVAILABLE
function userStatusChangeToAvailable() {
omniconnectEvent.onLogin(AgentStatus.AVAILABLE)
}